The University of Maryland Center for Environmental Science (UMCES) invites applications for a User Experience Analyst. The successful candidate will work with an established and dynamic team in partnership with Chesapeake Bay Program (CBP) staff at its office in Annapolis, Maryland. The Chesapeake Bay Program maintains several websites as a primary method of informing citizens and stakeholders about Chesapeake Bay protection and restoration efforts. A vast array of audiences relies on web-based communications as the method for learning about issues facing Chesapeake Bay restoration and its progress.

The successful candidate will serve as a member of the CBP Web Team and will be responsible for user experience research and design for products (web and print) that further the goals of the Chesapeake Bay Program partnership. Typical areas of responsibility for this position will include:

  • Lead the process of identifying business case and audience for CBP products.
  • Lead research, discovery, and analysis of user needs.
  • Lead user task analysis for partnership products.
  • Lead the development of personas to represent user needs.
  • Lead the development and evaluation of low fidelity concepts.
  • Lead usability evaluations for partnership websites.
  • Perform heuristic evaluations of partnership products and processes.
  • Present user research findings to internal teams and workgroups.
  • Assist in the development of information architecture for web products.
  • Work with the Web Designer to inform UI design for web-based products.
  • Review and analyze website analytics to support user experience.